Which deposit methods are supported?
On-chain USDT transfer to your personal deposit address (6 networks supported: TRC20 / ERC20 / BEP20 / Solana / Arbitrum / Polygon) — no order and no amount to fill in; funds are credited automatically by address, usually within 1–5 minutes on TRC20. Bank cards and other fiat payment methods are not supported.
Many people read this question as "which kinds of money do you accept," but today there is only one way to top up: send USDT to your personal deposit address. What you actually need to decide is which network to send it on — whichever chain your USDT is on, pick the same chain on the top-up page.
Your personal address is long-term and belongs only to you, so you can save it in your address book and reuse it. There's no order to place and no amount to enter: the system recognizes you by the address and credits the funds after the 0.5% deposit fee (a flat rate, no tiers). The network only affects the exchange's withdrawal fee and the crediting time, never the platform fee.
Which of the 6 networks: pick the chain your USDT is already on
| Network | Typical crediting time | Notes |
|---|---|---|
| ERC20 (recommended) | 2–10 minutes | Ethereum mainnet; supported by almost every exchange and wallet; withdrawal fees vary by exchange (about 0.5 USDT on Binance) |
| BEP20 (recommended) | 1–5 minutes | BNB Smart Chain; supported by Binance and other exchanges; the lowest withdrawal fee (about 0.01 USDT on Binance) |
| TRC20 | 1–5 minutes | Widely used, supported by most exchanges; USDT only (about 1.5 USDT to withdraw on Binance) |
| Solana | 1–5 minutes | Low fees, fast crediting |
| Arbitrum | 3–30 minutes | Low fees; occasionally slower to detect, up to about 30 minutes |
| Polygon | 3–10 minutes | Low fees |
Four steps to transfer, with automatic notification on arrival
- Go to Account → Top up, choose a network (ERC20 recommended), and copy your personal deposit address.
- On your exchange / wallet, choose "Withdraw / Send", select the same network as on the top-up page, paste the address and check its first and last 4 characters.
- Enter about 2 USDT more than you want to receive (the exchange deducts its withdrawal fee from that amount); each deposit must arrive as at least 35 USDT.
- Wait for crediting: counting from when the exchange shows the withdrawal as "Completed", it is credited automatically within the time above — the top-up page shows a pop-up and you get an email, and it is credited even if you close the page.
Alipay, WeChat, bank cards and other fiat channels are not supported
Top-ups accept only USDT. In the cross-border virtual card scenario, USDT's crediting certainty and settlement efficiency are a better fit; Alipay, WeChat and bank cards are fiat channels with entirely different regulatory characteristics, and the platform does not offer them.
Not credited yet? Check three things first, and don't blindly send again
- Does your exchange's withdrawal record show "Completed"? "Under review / Processing" means it hasn't been sent yet.
- Is the withdrawal network the one selected on the top-up page, and do the first and last 4 characters of the address match? Sending on the wrong network or the wrong token may not be credited.
- Did at least 35 USDT arrive? Amounts below the minimum are not credited.
- If all three check out and it's past the time shown on the top-up page, send the transaction hash (TxID) or a screenshot of the withdrawal to live support for a check — don't blindly send it again.